Privacy Policy
Last updated: August 2026
1. Our position on your data
Mailgeko is a self-hostable email marketing platform. In the hosted deployment, the people behind Mailgeko operate the servers that run the product you sign into. In a self-hosted deployment, you operate everything yourself.
We do not sell your data. We do not run ad networks, ad trackers, or third-party advertising on your data. We do not use your contacts or campaign content to train external AI models.
2. What we collect
When you use Mailgeko we process: your account details (name, email address, avatar), the contacts, lists, segments, templates and campaigns you create, authentication credentials and session tokens, and usage data needed to operate the service.
3. What we do with it
Your data is used to deliver the features you asked for: storing and sending campaigns, recording opens and clicks, generating analytics, running the AI writing features, and billing for the plan you selected. Email delivery, open/click tracking, and bounce handling are provided by our delivery provider (Resend), which receives the recipient addresses and message content required to send and track mail on our behalf.
4. AI features
The AI writing tools generate copy from the prompts you provide and from your saved brand voice, if you set one. If you configure an AI provider API key, prompts are sent to that provider to generate output. When no AI provider is configured, the built-in deterministic generators run entirely inside your deployment and nothing is sent externally.
5. Cookies and tracking
The product uses authentication tokens stored in your browser. The emails you send through Mailgeko may contain tracking links and a tracking pixel to record opens and clicks for your campaigns. These are controlled by you, as the account holder, and are not used for advertising.
6. Retention and deletion
You can delete contacts, campaigns and other records at any time from within the product. Contact data can be exported as CSV. If you have an account and want it and its data removed, contact hello@mailgeko.dev and we will action the request within 30 days.
7. Your rights
Depending on where you are located you may have rights to access, correct, export, or delete your personal data. You can exercise most of these directly through the product; for anything else, contact us using the address above.
8. Security
Passwords are stored as hashes, sessions are revocable, and two-factor authentication is available. See the Security page for details. No transmission or storage method is perfectly secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy as the product changes. Material changes will be noted at the top of this page with a new date.